I am so hacked off I could spit.
A whole morning wasted because of THIS!
So at this very minute, somewhere in the ether, my personal details are in the public domain for any thieving little scroat to see.
Since the end of January, ALL of my Tesco Clubcard vouchers have been used in various stores in north Kent.... Chatham, Strood, Maidstone by some felonious bastard(s). I only found out about this following an email from Tesco Clubcard this morning informing me that my account had been compromised. After following all the instructions and changing my password, I discovered that the email address in my account had been changed and on checking my vouchers balance found it empty.
Cue phone call to Tesco Clubcard, who if the noise levels in the background were anything to go by, had lots of other concerned account holders on their lines. My vouchers will be reinstated but that's hardly the point.
On Tesco's insistence I then called Action Fraud who collect information for the police and spoke to a very nice chap who just happened to hail from Strood (see above) but I couldn't hold that against him. I handed over all the information I had, the fraudulent email address on my account, location of stores where the frauds took place etc. He even gave me a crime number, although what use I can make of it is debatable.
Subsequently I've had to change EVERY online password I have, (which is a LOT!) even those different to the one which was hacked, just in case they've got more than one.
This isn't the first time I've been virtually violated.... in the past my credit card has been hacked (apparently it was flagged up due to the purchase of two first class air tickets to Paris and some very expensive computer equipment, none of which were due to me. Sadly) and on several other occasions, despite no purchases having been made, other cards were deemed to have been 'compromised' and had to be cancelled and new ones issued.
Fortunately I've never had any financial losses as I have never been at fault. I've never had a card lost or stolen.... all of these have been online frauds.
It seems to be par for the course these days, but it's no less annoying and frustrating for that.